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Frost & Sullivan’s Mobility Awards Committee recognizes TeleNav with the 2008 Mobility Award for Mobile Resource Management on a Handheld Device. The TeleNav Track solution leverages GPS and wireless technologies to provide a complete mobile workforce management system, including wireless job dispatching, GPS-enabled tracking and reporting, wireless barcode scanning, integrated GPS navigation, and customized wireless forms. The company has successfully introduced a highly usable and innovative set of MRM features and capabilities into the TeleNav Track solution.
The productivity, customer service, and cost benefits of Mobile Resource Management solutions are becoming increasingly clear – and forward-looking businesses are turning to MRM solutions to establish a competitive advantage in their respective industries. Frost and Sullivan expects the North American MRM market to exceed $1 billion in annual revenues by 2012. As a market pioneer and leader in the handheld MRM space, TeleNav provides wireless carriers with an innovative, customer-focused solution that increases ARPU and intensifies subscriber loyalty.
Award Description
Frost & Sullivan Mobility Awards recognize outstanding industry achievements by presenting awards to top companies in a variety of Mobile & Wireless markets. The Mobility Awards recognize the diligence, perseverance, and dedication required to develop successful products, services, technologies, and solutions that have demonstrated unparalleled excellence in the increasingly competitive global marketplace. These Awards recognize superior planning and execution of product launches, technological innovations, distribution strategies, mergers and acquisitions, and strategic alliances. A host of other crucial marketing factors such as leadership, strategy, service, innovation, integration, and development are also recognized. Frost & Sullivan presents Mobility Awards in recognition of companies that endeavored to make a positive contribution to the Mobile & Wireless market.
Research Methodology
The Mobility Awards are a unique set of awards selected by an Awards Committee made up of over 20 editors and analysts in the mobile and wireless industry. These Awards represent the best and finest products and services as voted on by the top editors and analysts that cover the mobile and wireless market. The Mobility Awards are selected by a predefined set of highly qualified independent judges in the mobile communications markets. The nominations come from the Frost & Sullivan Mobile & Wireless analyst team and are then selected by the Awards Committee using an online Web-based voting system. To choose the nominees for this Award, the analyst team tracks all new product launches, R&D spending, products in development, and new product features and modifications. This is accomplished through interviews with all the market participants, and extensive secondary and technology research. All new product launches and new products in development in each company are compared and evaluated based on degree of innovation and customer satisfaction. The highest ranked companies are then nominated and sent to the independent panel composed of industry experts.
Measurement Criteria
In addition to the methodology describe above, there are specific criteria the Awards Committee is asked to take into consideration to determine their selections. The recipient of this Award is expected to excel based on one or more of the following criteria:
- Significance of new product(s) in their industry
- Competitive advantage of new product(s) in their industry
- Product innovation in terms of unique or revolutionary technology
- Product acceptance in the marketplace
- New product value-added services provided to customers
- Number of competitors with similar product(s)
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