Enterprise-Grade Mobile Workforce
Management Software

TeleNav Track is the most comprehensive software available today for managing your mobile workforce and assets, offering fully-integrated workforce management, GPS tracking and navigation capabilities. It brings together the latest advances in GPS, mobile and Web technologies and integrates with your own back-office applications to deliver powerful productivity enhancements. But it’s not just about productivity. TeleNav Track also helps you control costs and manage risk. Every organization with a mobile workforce benefits from the ability to see workers, vehicles and other equipment in the field; push back-office information to the field; automate field data capture; and free employees from wasteful and frustrating paperwork.

Want more detail?
Click on the business need you experience below to see precisely how TeleNav Track addresses your issues.

Boost Productivity

Control Costs

Manage Risk

Increase Safety, Satisfaction

“Now our supervisors and foreman can concentrate on making their teams more productive instead of spending time making sure people are where they are supposed to be.”

–Steve Bellone, Supervisor,
Town of Babylon

Get more from your mobile workers

TeleNav Track shows you what is happening in the field right now—and what has happened at every minute of the day. See workers’ locations and job assignment, and track field assets and equipment. Get a firm grip on dispatching and scheduling. Use customizable wireless forms and timecards to capture all sorts of field information, from job details to signatures and barcode scans—and transmit it right into your back-office applications at HQ. TeleNav Track combines the most advanced Web-based mobile workforce management software with GPS workforce, vehicle and fleet tracking to help you realize higher productivity.

“I can’t keep track of my workforce. My employees are out all day and I don’t know if they are always working”

GPS Location and Tracking

See the field in near real time.

TeleNav Track gives you so many ways to understand and manage the location and history of your mobile workforce and assets, beginning with who, what, why, where, and when – in multiple views, applying multiple filters and functions. You can even setup TeleNav Track to see critical data in one-minute intervals to really keep your finger on the pulse.

View employee and job status on a map using a browser
View employee and job status from your cell phone
Receive alerts when workers or vehicles enter or exit a specific area
Receive alerts when vehicles have stopped or are speeding
View breadcrumb reports of where your workers or vehicles have been

“The phone is great when you need that instant communica-
tion, but I need a tool which will reduce my dispatcher’s chatter time.”

Improved Dispatching and Scheduling

Get workers where they’re needed most.

TeleNav Track provides dispatchers with the tools they need to dispatch work orders or job tickets with rich detail directly to field workers’ mobile devices. Employees have better information and spend less time driving to the office. Managers gain greater control and can better serve customers.

Know who is closest to the job and their availability
Easily schedule and reassign new jobs as priorities change during the day
Push job support information such as maintenance data to the worker’s cell phone New!
Allow workers to accept or reject new jobs and to close out work orders
Reduce mobile workers’ time driving and the amount of paperwork in the field
Be alerted when jobs start or finish late

“It is very time consuming and expensive to manually process all the paper work gathered from the field. Is there a way for me to electronically capture this information?”

Wireless Forms

Mobilize Your Business Information using Wireless Forms.

Replace the paper documents your mobile workers use with wireless forms. Use for registration, capturing job information (photos, parts used), surveys, inspections, attendance, or any other need.

Collect on-site data about jobs or site visits in near real-time -- even include photographs* taken on location
Customize your wireless forms, use branching logic and 18 different field types to create virtually any document.
Exchange field-collected data such as parts used with back-office applications like Field Service Automation or Inventory Management

* Available on: Motorola i880 and BlackBerry 8310.

“My mobile workers are often lost or late! I thought about using text driving directions, but it’s not safe to read while driving or helpful if the driver misses a turn.”

GPS Navigation

Getting there efficiently is just the beginning.

TeleNav Track provides voice and onscreen driving directions – turn by turn -- with automatic rerouting if drivers make mistakes or encounter traffic or construction. Of course that saves time and fuel by reducing miles driven. But TeleNav GPS navigation offers other benefits:

Fully integrated with dispatching – just click on job to get driving directions
Semi-truck routing helps big-rig drivers avoid low bridges and other obstacles
Route optimization calculates the most efficient route between multiple locations
Find new and faster ways of getting to existing customers

"Every day, I have to process my paper timesheets… isn't there a simpler way to do it?"

Wireless Timecards

Reduce card rounding, time theft and payroll administration.

Turn workers’ cell phones into mobile time clocks that let them clock in and out in the field – eliminating paperwork and making payroll much more accurate.

Timecard data can be integrated with back-end systems like accounting and payroll for reduced administration, and faster billing and cash flow.

Capture workers’ time punches and attach job codes to their hours
Get detailed time and labor reports making it easy to review and approve timecards
Specify overtime and double time rules and view accurate labor reports to control overtime
Control clock in/out times and define ‘grace’ periods around predetermined shifts New!
Enables supervisors to clock in and out for workers that do not have cell phones using team timecards
Reduce payroll administration time and effort by as much as 80% by integrating wireless timecards with payroll and accounting systems

“How can I get all this data I am collecting out in the field into my payroll, dispatch and billing systems without a lot of extra effort?”

Back-office integration

TeleNav Track plays well with your existing systems.

TeleNav Track is designed to work with and extend the value of your existing back-office systems, including work order management, payroll, accounting and others. It doesn’t matter what kind of system you have – ADP, Oracle, QuickBooks, or your own home-grown application, TeleNav Track integrates seamlessly to provide real business value. Choose the option that works for your business and integration need:

Level 1: Off-the-shelf integration with ADP, QuickBooks, Oracle and many others
Level 2: TeleNav Enterprise Server is fast and easy to deploy, and securely exchanges transactions with third-party back-office systems
Level 3: TeleNav Data Exchange provides for highly customized integration projects using APIs and Web services

“I need to know how many miles are being driven per employee/vehicle.”

Mileage Tracking

GPS Vehicle Tracking helps you cut costs and monitor performance.

TeleNav Track provides GPS vehicle tracking allowing you to see total mileage driven by day, week, or month for each driver:

Calculate the miles driven in each state
See the driver’s route in near real time on a map or in text
Get an alert when a vehicle crosses state boundaries
Monitor vehicles for maintenance

“I need to understand what is happening in my business. How can I get detailed historical information so I can make the right business decisions?”

Detailed Automated Reports

Your data, any way you need it.

View TeleNav Track’s standard detailed reports on the Web, or retrieve TeleNav Track data for analysis in Excel or in your reporting tool of choice using TeleNav Data Exchange. However you do it, you get detailed reports that you use to control costs and improve productivity.

Standard TeleNav reports include:

Location Reports: history (breadcrumb reporting), stops, speeding, and mileage
Workflow Reports: timecard, job and exception reports (like geo-fencing)
Choose from over 20 standard reports or customize many more
Schedule recurring reports to be emailed to you automatically New!

“I have a bar code system in place for tracking inventory. How can I collect this information in the field and automatically send it back to my inventory system?”

Barcode Capture

Scan items for detailed
transmittable inventories.

Wireless barcode scanning allows you to eliminate time-consuming, and error-prone manual processes. You simply scan items to create an inventory quickly and transmit it instantly via wireless Bluetooth® technology. The applications are limitless – for example, scan all of the parts used by work order, or security-scan children’s ID cards as they board and exit school buses.

Get accurate, highly detailed records in a fraction of the time taken with manual processes
Automatically push information from your mobile workers' phones to the TeleNav Track database
Export data easily to your back-office systems like inventory management

“Our workers are required to capture a signature as acknowledge of the completed job or delivery.”

Signature Capture New!

Replace paper processes
with digital signature capture.

If your workers carry a BlackBerry, they can use it to capture and report signatures,using TeleNav Track and a compact signature capture device (SCP-10 compact unit communicates via Bluetooth or USB). Eliminate error, confusion and lost records, increase efficiency and customer satisfaction.

“Our folks are driving around to collect wall graffiti, not-in-use stop lights or damaged sidewalks. We want them to attach a picture on the Wireless Form for each problem.”

Image Capture New!

Capture images to eliminate confusion,
reduce risk and establish visual proof.

TeleNav Track allows field workers to capture a geo-stamped photograph and submit it to servers via a wireless form, adding visual data to gain clarity on a particular job and create an unambiguous visual record. Supported devices vary.

“With such significant savings, TeleNav Track paid for itself for five years, in just the first year alone.”

–John Jessie, Director of Transportation
Anaheim Union High School District

Reduce fuel, overtime and administrative costs

TeleNav Track gives you the tools you need to control costs. Use location information to keep schedules on track, GPS navigation to get employees to jobs faster, wireless timecards to help avoid overtime, and alerts to take care of problems as soon as they arise. TeleNav Track also works smoothly with any of your back-office applications, increasing the value and efficiency of all your systems. TeleNav Track combines the most advanced Web-based mobile workforce management software with GPS workforce, vehicle and fleet tracking to help you keep tight controls on cost.

"Every day, I have to process my paper timesheets… isn't there a simpler way to do it?"

Wireless Timecards

Wireless timecards help you avoid overtime and paper errors.

TeleNav’s wireless timecards integrate with payroll systems like ADP to show allotted hours – allowing dispatch to assign jobs to employees with regular hours to spare. Integration with accounting – down to the job code, improves job costing and speeds billing and cash flow. Cell phone clock-in and out eliminates paperwork and make time keeping much more accurate.

Capture workers’ time punches and attach job codes to their hours
Get detailed time and labor reports making it easy to review and approve timecards
Specify overtime and double time rules and view accurate labor reports to control overtime
Control clock in/out times and define ‘grace’ periods around pre-determined shifts New!
Enables supervisors to clock in and out for workers that do not have cell phones using team timecards
Reduce payroll administration time and effort by as much as 80% by integrating wireless timecards with payroll and accounting systems

“My mobile workers are often lost or late! I thought about using text driving directions, but it’s not safe to read while driving or helpful if the driver misses a turn.”